I have a ask for reference amount 14716375252 from a trip taken very last Nov. I wish to know the companies reaction.
Many people uncovered out of your passengers that were watching for our plane to arrive for his or her return to Miami that as we camped in Miami, they were returned to resort rooms and supplied with supper and breakfast at no expenditure! We count on compensation equivalent in value for housing and foods to that you simply presented for the passengers that had to stay in Roatan due to the mechanical issues with our flight.
The flight crew automatixallu built me Check out my bag Regardless that thier were being quite a few open up overhead bins. See hooked up flight data. It could be great should they crew did bot saw it wasnt thier fault and dont blame them.
Document locator AQRPGM my working experience While using the ticket agent with the Miami Worldwide Airport was terrible. Arrived two hours right before my flight since the flight was boarding I had my boarding move I need to Buy headset arrived again along with the ticket agent explained I didn’t Have a very boarding pass.
On seven/eighteen/14 my husband And that i ended up with your flight 67 from BCN to Jfk. We boarded the aircraft and located that it experienced no wifi or leisure options within the seat. If the food was served we questioned the flight attendant In the event the meal experienced any peppers(the vegetable) in it as being the “rooster†and various substances ended up unrecognizable. My spouse is extremely allergic to peppers and he needed to be particular there have been none. The attendant stated she had no concept of what the foodstuff components ended up in both variety so he didn't take in. How hard would it be for your catering dept to send out an index of components for this type of issue? The aircraft itself was previous and warn on The within. When got to the aircraft, the mentor area smelled of fecal make a difference and it took pretty some time for your scent to dissipate.
I'm sorry to say that our knowledge at the AA counter in Newark was below stellar – Of The 2 shopper service reps within the counter helping passengers checking in, just one focused her the perfect time to ONLY First Class passengers, and the opposite woman looked as if it would do as minor as is possible – way too active worrying about what All people else was executing – all other than what she could possibly be undertaking! As the road grew extended, the significantly less intrigued she grew to become, and her Frame of mind was horrific – It took us much less time and energy to get towards the Airport than it did standing in line to check in! (more than an hour or so with only four folks before us). By the point we stepped up towards the counter – a completely new agent got on board – we needed to “serene ourselves down†– you are able to picture how one other forty or so men and women began to feel driving us! While you constantly try to inform us, you “care†regarding the passenger, which personal could use a bit of Mind-set adjustment – or locate her An additional position!
i acquired a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, i was unable to utilize the ticket and had dr. Observe to verify when getting in touch with one of your agents I had been instructed however the credit score is fo r130.
I are already an AA consumer for more than 25 decades. Your service is becoming disappointing to say the the very least. It can be in all parts of service from check in to , tavel to baggage dealing with.
I reside in NYC and get the job done in the Fashion company producing 30k a year, so purchasing a $360 flight was a massive deal for me. I just lately used for and been given the AAdvantage bank card simply because as a consequence of business enterprise I will now be bicoastal and touring NYC-LA incredibly frequently, which was the reason for my very last journey. I have already been browse around here traveling AA for quite some time Which explains why I chose them as my airline of option for my approaching bicoastal profession. On my final flight #738 on March twenty five 2013 they lost my luggage and it's been around each week now. On account of the nature of my flight I had a lot of valuables in that bag. I am in Vogue and happen to be gathering uncommon and high-priced parts through my existence, most of which I brought with me and have gathered on travels that I have flown with your business.
My husband And that i a short while ago took a visit for the Virgin Islands and returned on 3/eleven/thirteen. Our Flight dwelling on American Eagle flight 4891 was delayed for acquire-off from St Thomas to San Juan. We have been designed to capture a connecting flight, American Airlines flight 1454 from San Juan to JFK in Big apple following a 2 hour layover. We were reassured in St. Thomas that we might make our connection and the plane would look ahead to the connecting travellers. Once we arrived in San Juan we found out our flight had already taken off. In wanting to take care of this we were scolded for going to the Improper counter (We ended up despatched by an American Eagle worker towards the American ticket counter). Surprisingly while, Regardless that we had fully commited that “faux pas,†he was capable to print a Jet Blue ticket from his American terminal! Thankfully we were being lastly on our strategy to our location – JFK in Ny. Whenever we requested about our baggage the American agent in San Juan wasn’t positive what to tell us. He claimed they had almost certainly missed the flight to JFK too but to check after we arrived there. As we expected, our baggage did not observe us to The big apple so we filed a assert and were being despatched on our way back to Lisbon, CT 3 hrs far from Ny. The following early morning, on three/11/thirteen, we called American Airways about our baggage Which’s where the runaround commenced. We have been initially instructed that our luggage SHOULD have created it to JFK that early morning but they might not explain to.
Ticket #2836 Dallas, Tx to Lawton, Alright March twentieth did NOT join from Raleigh, NC flight 168….was over booked and flight did not allow it to be to Dallas for connecting flight. They stated they did not have a lodge for me in Dallas, I used to be stuck at airport til early morning of three/21/16…this brought on me to pass up every day of labor & it was essentially the most depressing evening of my life…they gave me a food items vocher for $twelve for dinner which I had to include money way too, to try to eat!
In April 2014 I had been specified a voucher for assisting by having an sick patient on considered one of yur flights. Sad to say due to some unexpected situation I have not been capable of benefit from the voucher.
Even with what transpired on this occasion, we hope you can carry on to pick American Airlines for your travel requirements. We will work hard to make sure that you get the service you hope and deserve.
Now and again you discover a person who actually do The work They may be paid out to perform. I not just uncovered 1 , I discovered various at American Airlines .Even though touring 01/twenty five/sixteen from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo keep on with the gate, I wasn't authorized from the airplane to retrieve it because the doorway was shut as well as jetway eradicated.